Having trouble completing your Video Interview? Review the solutions for the most frequently encountered problems.
Frequently Asked Questions
- Can I use my phone or tablet to complete my Video Interview?
- I don't see myself on the screen.
- My microphone is not detected.
- My microphone is still not detected.
- The instructions say to click 'Next' but I don't see a 'Next' button
- What are the hardware and software requirements for completing a Video Interview?
- What do I do if my microphone does not work with Interview4Mobile on my iOS 7 device?
- What if I don't have a webcam?
- When I click 'Start Interview' I'm taken to a page with a blue box and nothing happens.